Returns & Refunds policy

"You may cancel your order without penalty within one (1) hour of placement. After this one-hour window, a cancellation fee of ten percent (10%) of the total order value will be applied and if the order is in delivery stage you will be charged round shipping cost. To initiate a cancellation, please find the option below in cart. Refunds, less any applicable cancellation fees, will be processed to the original payment method."

You can inform us of your decision by e-mail support@naamik.com

In case on prepaid payment We will reimburse you no later than 7 days from the day on which order cancel. We will use the same means of payment as you used for the order.

Conditions for returns:

Due to hygiene reasons, hosiery goods are non-returnable except in cases of defective or incorrect items. To qualify for a return under these exceptions, the following conditions must be met: the product must be in its original, undamaged packaging, unworn, and with all original tags intact. Return requests must be submitted within four 4 days of delivery. To initiate a return, please email clear photographs of the item to Support@naamik.com. Our team will review the images, and if approved, provide further instructions for the return process.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

544/7, subhash nagar, sector 8, gurugram , haryana 122001

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@naamik.com